PURCHASE TERMS

Terms of sale

These terms apply to purchases from UNCLE GARDEN, operated by KINORA GROUP PTY LTD (ABN 60 701 805 969). They work together with our Shipping & Delivery, Refunds & Warranties and Privacy pages.

Prices and product selection

Prices displayed for this store are in Australian dollars. GST is included where applicable unless the checkout clearly states otherwise. Delivery charges and any other applicable amounts are shown before you submit an order. Check the selected size, type, material, quantity and compatibility carefully.

Placing an order

Submitting checkout is an offer to buy the selected products. An automated acknowledgement confirms that we received the order; it does not necessarily mean we have accepted it. We accept an order when we confirm fulfilment or dispatch, unless we tell you earlier that it has been accepted. We may decline or cancel an order before acceptance where a product is unavailable, a price or description contains a material error, payment cannot be authorised, fraud or misuse is suspected, or supply would be unlawful. If we cancel after payment, we will refund the affected amount.

Payment

Payment is processed using the methods offered at checkout. You confirm that you are authorised to use the selected method and that the information supplied is accurate. Your bank or payment provider may apply its own terms, fees or timing.

Availability and substitutions

Stock information can change. We will not substitute a materially different product without your agreement. If we cannot supply an item, we may contact you about available options or cancel and refund that item.

Delivery

Delivery availability, charges and estimates are described on our Shipping & Delivery page and at checkout. Please provide a complete and accessible delivery address. Risk in goods passes as determined by applicable law and the agreed delivery arrangement; nothing in these terms transfers risk earlier where doing so would be unlawful.

Cancellations and changes

Contact us promptly if you need to change or cancel an order. We cannot promise a change after fulfilment has started. Our right to cancel before acceptance does not limit any rights you have where we have accepted the order or a consumer guarantee applies.

Returns, warranties and consumer rights

Our Refunds & Warranties guide explains the contact and assessment process. Products and services may come with guarantees under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded.

Liability

To the extent permitted by law, we are not responsible for loss caused by misuse, an incompatible installation, unauthorised modification, failure to follow instructions, or circumstances beyond our reasonable control. This statement does not apply to the extent the loss results from our breach, negligence or a right that cannot be excluded. Any liability that can lawfully be limited is limited only as permitted by law.

Governing law and contact

These terms are governed by the laws of Queensland, Australia, subject to any law that requires a different forum or gives you rights elsewhere. Questions can be submitted through our contact form.